What should I be looking for in the best eBay repricer software?
Reliability! It has to work 24/7 and it has to work flawlessly. You'll also want to make sure that it is easy to use. That's why we reprice against the eBay catalogue and against barcodes - it ensures that you don't reprice against the wrong items.
What will it do to my sales?
You'll find that your margin is much better managed. So the overall profitability will increase. And you'll have more time to do other things within your business.
Will I need separate eBay stock control software?
No. Seller Dynamics is a full marketplace management software system, with inbuilt Stock Control and Inventory Management systems.
Can I set different prices on different eBays?
Yes. If you think that you need a different pricing strategy on one or more eBays, then you set those up using a Pricing Profile.
Do I download the eBay repricer software?
Our system is Cloud based, which means there is nothing to download or install.
Can I set fixed prices rather than automatic pricing?
Yes. You have a range of options within Seller Dynamics when it comes to pricing on eBay.
What happens when I get new prices from a supplier?
We will update your cost prices in bulk, ensuring your margin is always protected.
What happens when I run out of stock?
We automatically update your stock level on eBay so you don't oversell. We'll leave your listing up with no stock available, or you can choose to have it removed when there is no stock left.
How can I see if my strategy is working?
There are a number of reports as well as a dashboard to help you see how your eBay seller business is performing.
Can I automate my supplier feeds?
Yes. We can help with that, it may have a small cost in some cases.
Will it set the same price as my Amazon items?
Our eBay repricer works independently of your Amazon prices to give you maximum flexibility. But if you want you can use the same pricing rule for Amazon items as eBay items.
I might need help - can you help if I do?
Of course, we take support and on-boarding very seriously. You can be rest assured that we'll make your move smooth.
Is it email or chat based support?
Yes to both - and we are also available on the phone!
How long do I have to wait for a reply from support?
We'll acknowledge your query within 1 working hour of receipt.
Are there resolution schedules and turnaround times?
We’ll respond with either a resolution or planned resolution within 2 working days should one be required.
What about live chat tutorials if required?
We supply online training and support via screen sharing techniques, to make your life easier.
Do you provide any custom integration services?
We can develop custom integration solutions for you, or work with your own IT team as required.
Is there a CRM within your system?
We think it's best if you use one of the many CRM systems that are out there. We don't think re-inventing the wheel makes much sense.
Are any support packages included?
You get full support included when you sign up.
What if there is a major failure in either server or network?
We have a full disaster recovery backup in place, your data and your business is safe in our hands.
How easy is it to change my pricing rules?
Very easy. Change the rule and it will automatically adjust your prices for you.
Does it work in real time?
Yes, it works as fast as eBay lets us.
What about video tutorials?
Yes, we have a range of online resources that will prove helpful.
What system requirements do I need?
Seller Dynamics is cloud based so there is nothing to install, all you need is a decent PC or MAC and a good internet connection.
What other repricing can you do?
We reprice on Amazon, eBay & Fnac. With price management on Cdiscount, Shopify and Magento.
Can the system communicate with other systems?
Yes, you can use our APIs and we can also discuss with you automated supplier feeds.
What is the cost?
Check out our pricing page for pricing or why not call for a chat.
Is there a free trial?
A full 14 days free, complete with onboarding, account management and support.
Does your system integrate well with accountancy packages?
We export sales information in an easy to digest excel and csv form ensuring that all accountancy packages that can import data can be updated with ease.
Does it take long to set the system up?
That depends on how easy it is to get your stock lists from you. But the team are here to help make it as pain free and fast as possible.
Do you integrate with Shopify?
Yes, we love Shopify. And we do Magento, BigCommerce and WooCommerce as well.