What are the most important features for the best eBay Listing software?

The key things are: being able to manage your templates; control stock levels; manage pricing and fulfill orders. And of course it needs to be easy to get data into the system, editted, and then uploaded in bulk to eBay. That's why we ensure you can not only create and edit within our system, but we also allow you to import and export your eBay bulk listings to us using CSV files. It gives you the flexibility you need and the reliability you need.

I want to increase my sales - will eBay listing software help?

It certainly should! The best eBay listing software allows you to manage many more items than you can manually, and that means you can increase the number of lines that you offer. And with the ability to manage prices, stock and orders, that means you can also cope with the increased demand. So, YES, you should expect your sales to increase on eBay.

I also sell on Amazon - will listing software handle my Amazon listings as well?

The best listing software will allow you to bulk upload and bulk manage a variety of marketplaces, and yes Seller Dynamics will support Amazon and eBay listings as well as many more.

I want to list on a number of different eBay sites, will eBay listing software do that?

Yes, Seller Dynamcis certainly does. You can direct your listings to the eBay marketplaces you want. And you can allocate a localised template to each if you want. That, together with local pricing control, ensures that the chances of you selling well on non domestic eBay sites is excellent.

What preparation do I need to do before I can use eBay Listing Software?

Normally not much. You should already have lists of inventory, prices and availability. Ideally you should have a Manufacturers Part Number, though this is not mandatory yet on eBay (correct at time of writing Jan 2018) .

When I upload eBay bulk listings using Seller Dynamics how will I know if something goes wrong?

When you bulk upload to eBay using Seller Dynamics we will report back to you if something went wrong. Perhaps there was an error in your file, or a particular line of your file. For instance we'll check for duplicate listings so that eBay won't complain about your listings.

Will your eBay listing software manage my stock levels?

Yes, we'll keep your stock levels up to date. We do that on all the marketplaces you are selling on - eBay and Amazon for instance.

When I run of stock what happens? I don't want to oversell

We continuously adjust stock levels. When your stock level reaches zero, or a low stock trip level, we'll make sure that your stock availability on eBay is set to nil.

Do I need to have an eBay template to use eBay listing software?

Yes. We provide several for free within Seller Dynamics. They have been designed by us and also by our eBay template partners. You can allocate a template to your eBay listing within our system. We'll explain how to use them so that they do exactly what you need them to do.

Do I need to be authorised to list products on eBay?

You obviously need to have a Seller Account and you will need to decide what eBay Shop to go for. Each shop comes with a number of free listings. Each shop level has its own limits and is charged on a fixed monthly basis.

How do I stop selling an item on eBay?

You are able to tell our listing software that you no longer want that item available for sale.

How can I find out what my fees will be on eBay?

The eBay site explains the shop fees, the listing fees and the final selling fees. To help we have a couple of calculators which may prove useful. You can check our Free Calculators out here.

If I hit a problem are you there to help?

You will be allocated an Account manager who is on hand to help, via phone, chat and email. If you need extra help then we also offer consultancy services.

How quick does your support team respond?

Within an hour - normal working days.

Do you have defined resolution schedules and turnaround times?

We will fix things or give you a planned resolution date, within 2 working days.

Do you offer training?

Yes - we'll do so using screen sharing techniques on a one to one basis.

Do you provide any consultancy services if I need help?

We offer a range of additional chargeable services. We are happy to discuss your exact needs and see if we can help.

What is the difference between Standard On Boarding and Premium On Boarding?

Standard covers most things. But Premium is there when you have a massive stock list or a complex set up that needs some extra attention. You can check out on-boarding here.

If I don't have an MPN can I use eBay?

Yes, but eBay are tightening up their rules.

Does each eBay listing that I upload need to have it's own price?

We would recommend you group your items into bands and allocate prices, or price rules based on those bands. That makes life a lot simpler for you.

How quickly will an upload to eBay take?

That's down to eBay really, large inventories can take time.

Do you have any video tutorials?

Yes, they are on YouTube and within Seller Dynamics.

What sort of system requirements do I need?

Seller Dynamics is cloud based, so there is no need to install anything. You'll just need a decent PC or MAC and a good internet connection.

What other marketplace management software do you do?

We manage Amazon, eBay, Fnac, Etsy, Cdiscount; and also WooCommerce, BigCommerce, Shopify and Magento.

Do you accept feeds from other systems?

Yes, we take data feeds and also have an API. A small charge may be applied.

How much does your Amazon Listing Tool cost?

We have a plan for all sizes of retailers. See our Pricing Page.

Can I try your eBay Listing software for free?

Yes, just sign up for your free trial via the Pricing Page.

Can I use your listing software with my website?

Yes - we are fully integrated with Magento and Shopify.

How long will set up take?

Our on-boarding team will get you set up fast, we just need to be sure that your data is good.

If I want to upload files to Seller Dynamics, can I do that?

Yes. We can import data in and out of Seller Dynamics with CSV files.