If you are already selling on eBay, the chances are that you have already found that your products can sell outside the UK. But unless you list directly on the local eBay sites then you won't sell as much as you could. Cross Border Trade is something that you could be doing more off, and thanks to Seller Dynamics you can.

By listing on eBay country specific sites, you'll find that your sales go up. And if you take the trouble to translate or localise your listings your sales will rise even more. With over 36 different eBay sites, there is huge scope to target the markets that are right for your products.

At Seller Dynamics we know that some retailers can be put off from listing on other eBay sites because they consider it too difficult. But with the ability to have multiple, localised listings for each of your SKUs it really is something that you can do thanks to Seller Dynamics.

If you are already selling on eBay UK then you may be wondering how to effectively sell on eBays in different countries. Thankfully English is a common second language for many and that means you stand a good chance of selling internationally with ease.

But if you list your stock in the local language for the particular country eBay, then you're likely to do much better. Seller Dynamics is constructed to make multiple languages and local listings extremely einfach, so why not consider creating your listings in different languages and sell more and sell better internationally.

With Seller Dynamics you have numerous options when it comes to setting prices. If you are listing items that use the eBay listing catalogue then you'll be able to take advantage of #DAVE - our eBay automatic repricer. It works alongside your repricing rules for Amazon and Fnac. So if you want one behaviour to control the same item on Amazon and eBay then no problem. But of course you can choose to be as clever as you want with our flexible pricing profiles.

eBay repricing means you can be as competitive as you are on say Amazon, and with our Cross Border Trade capability it also means you can compete truly globally. The result is increased sales and managed margin.

If you sell, or are thinking of selling, on Amazon then one of the things you will have to handle correctly are returns.

Amazon have a strong brand and reputation to protect so they oblige their third party sellers to meet a stringent returns policy. Amazon sellers should keep informed of the latest changes on the Amazon site and in their Seller Central account.

The following video summarises the current key requirements in just 60 seconds.

In short...

- if the customer complains then you have two days to reply.

- the customer has up to fourteen days to complain.

- and they have thirty days to return your goods.

Winning the Buy Box on Amazon is a great way to increase your sales, but it's not as simple as having the best price.

There are a variety of marketplace experts who will make claims about how they can win the Buy Box for their clients. Such claims are nonsense as the factors that influence who wins the Buy Box are under the control of Amazon and ultimately boil down to three things... the price, your stock and your history as a seller on Amazon.

In certain categories such as DVDs you will also require to be using FBA (Fulfilled By Amazon) and it's likely that if you are competing in other categories using FBA will increase your chances of a winning position.

In short it's about ensuring your customer care and customer service are top class and being able to demonstrate that you can deliver the goods time after time. That's why FBA is an important element - it gives Amazon the comfort they need to award you the Buy Box.

We run through, in just 60 seconds, the rules around the Buy Box in the video below - it's not complicated and there are no secret tricks as others might have you believe. It boils down to a history of great service, price and stock availability. Lets face it - what else is important in retail?

Your seller feedback score on Amazon is important as it helps buyers decide on who to purchase from, can help you win the Buy Box and ensures you don't get thrown off the marketplace.

Customers who leave bad or negative feedback can be a problem - but if they have done so in a way that does not meet the Amazon guidelines then you can ask for it to be removed.

In our earlier video we explained how the customer can remove Amazon feedback (assuming they have made a mistake), but what if they don't remove feedback that you know to be unfair?

In such cases you can request Amazon remove the feedback for the particular order. They'll do this if the feedback refers to the product rather than to the seller service and they'll also do it if the feedback is abusive.

It's easy to request removal by logging in to your Seller Central account and submitting a Feedback removal request - this latest 60 second no nonsense video shows you how easy that is.

The product listings on Amazon can be edited by almost anyone claiming some form of ownership but if you've registered the brand name and been responsible for the initial listings your opinion will matter more than most.

This is especially important for certain categories of product such as Health products which cover vitamins or dietary supplements. In these cases it is important that retailers do not make claims that cannot be ratified or fully evidenced. If they do make misleading claims then the product might be removed from the catalogue, causing you (the manufacturer) lost sales.

To maximise the control you can exert over your brand, register your brand with Amazon via your Seller Central account. Once you have done that you'll be able to list your branded products as normal but you won't have to use an EAN or a UPC barcode unless you want to, instead you'll be able to use the GCID (Global Catalogue ID) generated automatically when you added the product to the Amazon Catalogue.

Your seller reputation on Amazon is important and if it drops it will mean reduced sales and maybe even a suspension from the Amazon Marketplace. In some cases you may even find that you are banned.

There are various ways to protect your Seller status and in this short 60 second video we show you how to deal with incorrect feedback and get it removed. There are two types of ratings on Amazon - Seller and Product.

In some cases a customer may leave a negative review about the product against the seller. This is wrong and it is perfectly acceptable to ask the customer to remove the remark and return your status to tip top condition.

If you find that a customer can't quite figure out how to remove their feedback then you might even want to send a link to this short "How to remove bad feedback from Amazon" video - it's only 60 seconds and may well be the simplest way to explain how to do it.